| Terms & Conditions |
| • | Privileges applicable only to Visa Signature cards issued in Malaysia. |
| • | Cardholders are required to present and make payment with their Visa Signature card to enjoy Visa Premium Privileges.
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| • | Purchases must be made through dedicated hotline number or through authorized outlets only. |
| • | Visa Premium Privileges 20% Early Bird rebate on normal ticket price:
| - | Valid for first 50 tickets per show. For validity list, please visit http://axcess.com.my/visa.asp | | - | Maximum purchase of 4 tickets per cardholder. | | - | Not applicable with other discounts or promotions. | | - | Exclude principal controlled shows. |
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| • | Dedicated Hotline:
| - | Open on Mondays to Fridays : 9am till 6pm and Saturdays : 9am till 1pm. Sundays and Public Holidays closed. | | - | Cardholders must present their Visa Signature cards when collecting tickets for Hotline purchase. | | - | Purchases through Hotline can only be collected at the venue 2 hours before show time on the day of event. | | - | Tickets will not be released if the appropriate card is not presented. | | - | No third party collection allowed unless Authorization Letter is issued by the Purchaser (credit card holder) and presented upon ticket collection. |
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| • | Priority Ticket Collection Lane:
| - | Open at show venue on show day only, 2 hours before show time. | | - | Only for shows where Axcess is the exclusive ticketing provider. |
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| • | Complimentary Ticket Delivery:
| - | Applicable for Visa Signature cardholders purchase made through Visa Hotline only. | | - | Cardholders must request for delivery service while making purchase through Visa Hotline. | | - | Applicable for delivery within Klang Valley only. | | - | Not applicable if purchase is made less than 10 days from show date. | | - | Tickets can only be delivered to and received by the Visa Signature cardholder. | | - | Cardholder will be presented and must sign the credit card merchant slip for ticket purchase made via Hotline. | | - | Cardholders are responsible for the accuracy of information provided for delivery purposes. | | - | Axcess is not responsible for any delay in delivery if address is incorrect or insufficient or if the cardholder is not present to receive at the time of delivery. |
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| Outlet | Location | Business Hours |
| Axcess Office | 1st Floor, Block A Lot 116, Jalan Semangat 46200 Petaling Jaya General Line: 603 7711 5050 Visa Hotline: 603 7954 5922
| 9:00am-6:00pm (Mon-Fri) 9:00am-1:00pm (Sat) Closed on Sunday & Public Holiday
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1 Utama Shopping Centre
| Lot B16, Basement Floor (B1) New Wing 1-Utama Shopping Centre 47800 Petaling Jaya Tel: 6012 345 1667
| 10:00am-10:00pm (Sun-Thur) 10:00am-10:30pm (Fri-Sat)
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Parkson Sunway Pyramid Shopping Mall
| Ambassador Counter - Cosmetic & Fragrances Dept Grd Flr, Sunway Pyramid Shopping Mall No.3, Jln PJS 11/15 46150 Petaling Jaya. Tel: 6012 345 2775
| 10:00am to 10:00pm (daily)
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Rock Corner Mid Valley Megamall
| T.028 & T.053, 3rd Floor Midvalley Megamall Midvalley City 58000 Kuala Lumpur. Tel: 6012 345 3253
| 11:00am-9:00pm (Daily)
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Tower Records Lot 10 Shopping Centre
| S-27, Second Floor Lot 10 Shopping Centre 50, Jalan Sultan Ismail 50250 Kuala Lumpur Tel: 6012 345 7292
| 11:00am-9:00pm (Daily)
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Rock Corner The Curve
| G6, Ground Floor, The Curve Damansara Mutiara 47800 Petaling Jaya. Tel: 6012 345 8335 (next to Primavera, Esarli, L'occitane and Clarins)
| 11:00am-9:00pm (Daily)
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| Rock Corner KLCC | Suria KLCC Shopping Centre Rock Corner Lot 328, Level 3, Suria Kuala Lumpur City Centre 50088 Kuala Lumpur. Tel: 6012 345 9551
| 11:00am-9:00pm (Daily)
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Alamanda Putrajaya Shopping Centre
| Lot KP0401, Carpark Lobby P4, Mezzanine Floor Alamanda Putrajaya Shopping Centre Jalan Alamanda, Precinct 1 62000 Putrajaya. Tel: 6012 345 9223
| 10:00am-10:00pm(Daily)
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Stadium Putra, Bukit Jalil
| Stadium Putra Kompleks Sukan Negara Bukit Jalil 50730 Kuala Lumpur Tel: 6012 345 7679
| 10:00am-6:00pm(Daily)
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